Terms & Conditions
Last updated: July 16, 2026. Review rules, SLAs, and usage limitations of our tracking platform.
01. Acceptance of Terms
By subscribing to, installing, or accessing the WheelsTracker web dashboard, administrator console, or mobile applications, you agree to be bound by these Terms & Conditions. If you are registering on behalf of a school district, educational institution, bus contractor, or van transport company, you represent that you possess the legal authority to bind such entity to this framework.
02. Scope of Service & GPS Compliance
WheelsTracker provides real-time geolocation tracking software-as-a-service (SaaS) to monitor school vehicles during transit. Subscribing organizations are responsible for ensuring that:
- All active vehicle operators (drivers and attendants) have consented to the transmission of location parameters and telemetry during shift hours.
- No tracking devices or active driver applications remain enabled outside of verified school transit hours.
- The GPS hardware or smartphones running our telemetry service meet the minimum cellular signal bandwidth requirements.
03. Account Credentials & Access Control
Schools and transport contractors must maintain strict confidentiality of administrative, operator, and parent-guardian login credentials. WheelsTracker is not responsible for unauthorized system modifications, student route alterations, or data leaks resulting from weak password security or compromised credentials.
04. Subscription Billing, Tiers, & Cancellations
WheelsTracker services are billed in advance on a recurring monthly or annual schedule based on the active vehicle fleet size.
- Billing Unit: Fees are calculated based on the count of active vehicles registered within your portal.
- Upgrades/Downgrades: Adding vehicles triggers a prorated invoice for the remainder of the billing cycle. Vehicle count reductions apply to the subsequent billing cycle.
- Cancellations: Subscribers can cancel their plans through their portal. Payments made are non-refundable, and no partial credits will be issued.
05. Limitations of Liability & Routing
While WheelsTracker maintains advanced telemetry processing nodes to provide exact ETAs, we hold no liability for routing delays, missed drop-offs, or traffic deviations caused by GPS signal drops, local cellular outages, street closure blocks, or operator scheduling errors. Geolocation accuracy is subject to device limitations and environmental parameters.
06. Service Level Agreements & Maintenance
We aim to maintain a 99.9% server uptime rating for active tracking feeds. Scheduled maintenance is conducted during low-usage windows (weekends/midnight lines) and will be announced via system dashboards 48 hours in advance. Emergency hotfixes resolving data transmission or security alerts are deployed immediately without prior notice.
07. Governing Law & Disputes
These Terms & Conditions are governed by the laws of the jurisdiction where the primary educational institution holds its licensing. Any formal disputes or billing claims arising from service usage must be submitted to our administrative compliance board before legal resolution is sought.
08. Contact Legal Department
If you have questions regarding SLA limits, billing agreements, enterprise terms, or liability limits, please reach out to our team at leenaitsolutions@gmail.com.